Return Policy

RCpeptides is operated by RC Fairtrade B.V., registered with the Dutch Chamber of Commerce (KVK) under number 42155703. VAT number: NL869959682B01.

Last updated: September 15, 2026

This Return Policy applies to purchases made through RCpeptides.to. All products sold by RCpeptides are supplied strictly for in-vitro laboratory research purposes only and are not for human or veterinary use.

Country

This return policy applies to orders in the Netherlands.

Returns

We accept returns for both defective and non-defective products.

Product Condition and Return Period

Returned products must be new, unused, unopened, and in their original packaging.

The return period is 30 days from the date you receive your order.

Return Method and Label

Returns are accepted by mail. Customers are responsible for arranging and paying for the return shipping label.

Exchanges

Exchanges are accepted for eligible products that meet the return conditions above.

Restocking Fee

We do not charge a restocking fee.

Refund Processing Time

After we receive and inspect the returned product, refunds are processed within 30 days.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains an incorrect item, or is missing an item, contact us as soon as possible at support@rcpeptides.com. Please include your order number, a short explanation, and clear photos of the package, label, and products where relevant.

Order Cancellations

If you need to cancel an order, contact us immediately. We can only cancel an order before it has been processed or handed over to the carrier. Once an order has shipped, it can no longer be cancelled.

Non-Returnable Products

Products that are used, opened, damaged by the customer, or not in new condition are not returnable.

Return Address

Do not send products back without contacting us first and receiving written instructions. Unauthorized returns may be refused.

RCpeptides
Dorpsstraat 169
3481ED Harmelen
The Netherlands

Contact

For return or order issue questions, contact us at support@rcpeptides.com.